How can teams improve in making decisions

Developing a good team culture: How to improve your teamwork

A good team culture is the basis for good, motivated and efficient teamwork. What exactly is part of team culture, how is it created and how can you proactively improve team culture? Here is a definition and tips that can be implemented directly on how you can noticeably and sustainably improve the team culture and cooperation in your team.

Table of Contents

Team culture: definition

Under "Team culture“One understands the sum of the

  • Knowledge
  • Experience
  • Processes
  • Habits
  • and tradition

influenced Behaviors of all team members.

Three main conclusions can be drawn from this:

  1. The Behaviors of the members of a team influence the “team culture” or are an integral part.
  2. The culture of a team is not “given by God”, but rather directly from the team and its leadershipinfluenceable.
  3. It is known and scientifically investigated which ones are there Factors you have to start to improve team culture.

There are different onesExpressions of team culture, which the communication scientist Paul Watzlawick portrayed as follows:

Dimensions of team culture

Accordingly, the most successful teams are those that have both a high Material therefore also a high oneRelationship orientation exhibit.

From this, the first approaches to improving team culture can be derived:

  • Factual orientation: vision, aims, roll and Distribution of tasks should not only be clear, but also coordinated and accepted with one another
  • Relationship orientation: The team can Conflictsdetect, as an incentive for further development use and constructive to solve (you can find it here: Solve team conflicts)

How is team culture created?

Influencing factors

The most important influencing factors for good teamwork and thus also team culture are:

  • communication: Type and intensity of communication between team members
  • Conflict resolution: Kind and goodness of Conflict resolution
  • motivation: Satisfaction and motivation of the team members
  • Efficiency of decision-making processes
  • Hierarchical Structures within the team
  • Common Moral concepts
  • Common aims
  • Intensity of mutual support in the fulfillment of tasks
  • Written and unwritten Rules of the game
  • Problem solving ability
  • fluctuation of team members
  • Integration ability of the team for new members
  • Error culture: Dealing with mistakes made by a team member
  • Buy-in": Degree of Identification of the individual members with the entire team
  • Personal sympathy between the individual members
  • Pay: Compensation structure within the team
  • Performances and failures: Bonus / malus regulations for services and failures
  • Ability to innovate
  • Effectiveness in the company: Economic power of the team in the company
  • Division of labor: Clarity of the division of labor and the Responsibilities within the team

In a team workshop for our customers, the team members translated these success factors for a good team culture into a “team code”. When asked what she is talking about recognize good team culture this collection was created in the form of a mind map:

Challenges in improving team culture

A number of challenges arise from the influencing factors outlined above if you want to improve the culture of collaboration in a team:

  • As needed Integration of different perspectives and “languages” from different specialist, divisional and corporate cultures
  • Different views of people regarding the team goal, suitable solution approaches as well as their own tasks and areas of responsibility
  • lack of Sense of belonging, Team identity, team norms & rules in the initial phase -
  • Area of ​​tension between Delegation and control, Line and project responsibility
  • and barriers to the provision and transfer of specific knowledge

It is not uncommon for there to be problems in creating a good team culture and effectively solving the challenges. We are happy to help you in our team development workshop.

How can team culture be changed or improved?

Ensure a shared team vision

Here's what you should do:

  • Team goals Define and work out together - and, if necessary, also take into account the interaction between the goals
  • worn together vision develop
  • Steps to Implementation /Action plan define: who does what by when, definition of the milestones in the implementation

Clarify team rules and roles in the team

Here's what you should do:

  • Interfaces, tasks and responsibilities clarify
  • Team rules work out together (preferably with external moderation - we are happy to help)
    • e.g. email and telephone "Netiquette",
    • Reachability,
    • common rituals
    • “Obligation to collect and deliver” information
  • Reflection from Team roles and Effect factors in cooperation

Strengthen cooperation and trust

Here's what you should do:

  • Make arrangements for adequate accessibility
  • Working out clear communication rules for trusting cooperation together

Improve internal communication

Here's what you should do:

  • Ensure effective communication across specialist and organizational boundaries - and introduce and permanently implement this in consultation with the "neighboring departments"
  • Enable a change of perspective between different “cultures”
  • Analyze communication structures in the team (star-shaped via team management - or bidirectional?) And optimize

Solve conflicts professionally

Here's what you should do:


Arrange a free initial meeting here to improve your team culture!


How can the team leader promote this process?

Improve leadership behavior

Here's what you should do:

  • Clarify the expectations of your team:
    • What kind of leadership or very specific leadership"Service" do your team members need - as a team as a whole and each one individually?
    • What should you do more of in the future, what can you leave behind, what can stay as it is?
  • Reflect: Am I doing the best possible justice to my leadership role? Our article on the tasks of a good manager will help you with this.

Consolidate desired behavior

Important steps to change team culture.

Team culture is created primarily through the perpetuation of desired behavior:

Important steps to change team culture. In order to change or further develop team culture, you need a solidification of habits in the direction of one desired state.

Here's what you should do:

  1. A Change goal establish
  2. Changed behavior practice
  3. Appropriate habits steady and maintained

That may seem trivial - but it is not. Genetically, humans are not made for change and tend to fall back into old patterns quickly. It is the responsibility of the team leader to ensure that this does not happen.

Address team culture regularly

Here's what you should do:

  • Make sure that you as a team regularly share your team culture and teamwork reflect, because:
    • There is always something that can be improved.
    • The fact that you keep making "team culture" an issue has a positive signal effect on the team and helps to perpetuate desired behavior.

Organize the onboarding process

“Onboarding” is the phase in which new team members familiarize themselves with the people, processes and customs in the team.

What you should do as a team leader:

  • Make sure that new team members can quickly get to know the team, its habits and culture, and the “team rules”.
  • Organize a standardized process so that new team members can quickly get all the information they need.
  • After a certain amount of time, ask the (then not so new) team members how this process can be improved. The faster the “newcomers” feel “at home”, the easier it is for the entire team.

keep Calm

Always remember:

1. Change takes time

Culture can neither be dictated nor changed overnight. It takes time to build trust.

2. Lead by example

All workshops in the world do nothing if you, as a manager, do not exemplify the team values.

3. Give employees room to maneuver

Values ​​arise from the team. As a team leader, you should shape and develop the culture in the team together with your employees. A diagnosis and the identification of fields of action, as described above, are a first profitable step towards this.

As a team member, what should you do to improve team collaboration?

  • Hold Adhere to agreements that have been made.
  • Speak Address problems and challenges promptly and openly.
  • Make a good team culture yours common thing: Remind each other of the agreements you have made and how you can shape them together well.

The more you help establish a good team culture, the more joy you will have at your work.

→ Our offer to improve team cooperation and team culture