Why does BTS wear masks

Attention: NO RETURNS ARE ALLOWED FOR HYGIENE QUESTIONS.
Remember that you, the buyer, have an obligation to read the full item description that includes these terms.
When you make the purchase it is assumed that you have read and accepted them.
The best way to get in touch with us is through the Ebay messaging system. However, if you need something more urgent:
TELEPHONE: 654859860; Calls and WhatsApp.
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INTERNATIONAL BUYERS: EMAIL AND WHATSAPP ONLY
Please note that when writing on WhatsApp, due to Ebay's registration requirements, you may be asked to rewrite the same content via Ebay Messages.
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LV from 10:00 a.m. to 2:00 p.m.
If you call and there is currently no answer to your call, don't worry, we'll get back to you as soon as possible.
In certain cases, after a telephone or WhatsApp conversation, we can ask you to send us a message via ebay that contains the same information that we discussed in the call or in WhatsApp. This is because Ebay sometimes needs a record of what happened in its own system in order to solve certain problems. Hence, it is always preferable to solve problems through Ebay messages and only use the phone or WhatsApp in an emergency.
We currently ship with numerous companies (Seur, Correos Express, Asm, Envialia, Zeleris, Correos, etc.).
Please understand that the speed and / or efficiency with which the package is delivered depends entirely on the carrier once we mark the order as shipped.
If a package has been marked as shipped but is delayed more than 48 hours after the estimated delivery date, please contact the courier company through your tracking to arrange delivery and notify us as soon as possible so that we can do the same to the appropriate messenger to find out what is happening and try to resolve it as soon as possible.
In these cases it is advisable to increase the sum insured.
In this case we will contact you and offer you 3 options:
2. Submit without increasing the amount insured UNDER YOUR SOLE RESPONSIBILITY.
We will package the items with the utmost care, but we are not responsible for any treatment the packages may receive from the courier companies.
3. Cancel your order.
If your order is canceled for this reason, don't worry, you can easily do it again as long as the item is still in stock.
The insurance guarantees that the buyer will receive their product in perfect condition or with a full refund. Therefore, we can only ship without this insurance if the buyer himself confirms that he does not want to pay for insurance and therefore some waives a claim if the product arrives damaged or lost.
We accept returns within 15 days of receiving the item, provided the following conditions are met:
The item will be returned to us in perfect condition, as it was sent. With its packaging and its labels. The buyer is responsible for any depreciation the item may suffer due to poor packaging or handling.
Once we have received the product and verify that it is in the same conditions as it was sent in, we will only refund the cost of the product (unless the return is based on the fact that you have received a faulty, damaged, or have received a defective product The refund will always be given when we receive the product back under the same conditions in which you received it.
What to do if you received an item other than the one you purchased?
If you have received an item that is completely different from the description, please contact us and send us photos of the item received. There must be a bug in the package and we will try to fix it asap.
What to do if you received a damaged or defective item?
If you have received a damaged or defective item, please let us know asap. We will ask for photos of the item or video if necessary (e.g. an item that doesn't work). Remember that packages are insured (unless you have specifically declined that insurance). Therefore, we need the photos to claim damage to the insurance. If you fail to provide the evidence requested, we will not be able to resolve the incident.
VERY IMPORTANT: Insurance has 48 hours from receipt of the package to make a claim. So if you receive a damaged item we recommend that you send us photos of it as soon as possible to speed up the process.
If the buyer provides us with the photos outside of this time, the insurance will not be charged and the buyer will lose any right to claim.
The insurance only covers the damage suffered by the item and / or its EXTERNAL packaging.
Remember that no matter how well we package the items, it is never as if you are purchasing the item directly from a physical store and the box of the item may be slightly damaged, which is not covered by insurance.
Claims will NOT be accepted if there is damage to the internal bladder of the product but not to the packaging of the item or to the product itself.
This is because if the internal blister pack is defective, the product has come to us from the supplier and it is almost impossible for us to identify it before it is shipped to the customer, as we usually do not open the products.
RETURNS OF COSTUME PRODUCTS ARE NOT ALLOWED as they are limited in time and can be used and then returned. You can change them for a different size or model, but you CANNOT return them.
In order to avoid changes as much as possible, we are always available to inform you about the properties and dimensions of an article.
Layers, scarves, ties, wands and glasses from the Harry Potter saga.
Deadpool, Link, Pokémon, Dva and any other sweatshirt used to characterize a character.
Trailer worn by a character in a series / movie / video game.
Luffy, Ace, Trafalgar, Chopper Hat, and anyone else used to characterize a character.
Any other costumes or accessories.
NO PRODUCT RETURNS PERMITTED ON REQUEST.
These products are EXPRESSLY ordered for the purchaser who purchases them and are therefore non-cancellable. If you buy a product on request, you accept these terms.
You can cancel your order as long as we have not sent it.
The products on request cannot be canceled.
Why? These are products that are not in our warehouse and are specifically requested by the supplier for the customer who buys them. As soon as we have ordered it, the provider will no longer let us cancel it. It will only be canceled if the supplier informs us that the item is no longer available. If so, we would notify the buyer as soon as the supplier notifies us and issue a full refund.
While the display may indicate that a particular product is in stock, sometimes it is actually out of stock. This can happen because Ebay is not our only point of sale. We usually try to keep the inventory as current as possible.
If the product you purchased is out of stock, we will notify you as soon as possible and offer you 3 options:
1. You can replace the product with another of your choice (if the value is lower you will be refunded the difference, if it is higher you will be asked to pay the difference).
2- You can cancel your purchase and we will issue a full refund.
3- You can ask the supplier about it and wait for it to arrive (as long as the supplier still has this item). In this case we will proceed with the following steps:
- 1. Cancellation of the current order.
- 2. We will send you a link to the changed advertisement with a longer delivery time, as we have to wait until we receive it from the provider.
- 3. As soon as you have made your updated purchase, we will order the item from the supplier.
- 4. We will send the item to you as soon as we receive it.
It can happen that the supplier no longer has this item. In this case, we will contact the buyer as soon as the supplier informs us and a full refund is made.
As mentioned earlier, the stock listed on Ebay may not match the actual stock as we have several different points of sale. Therefore, even if the item shows multiple units, there may be only one unit left when you purchase it.
It is important to keep this in mind as if you delay payment, another buyer may make your purchase and pay in full for the item in front of you. In this case, the remaining storage units will ALWAYS be sent to buyers who have completed the payment ASAP.
All of our items are brand new unless otherwise stated in the listing.
The items are new, but sometimes they have been opened to check their condition.
If you are a collector and would like your item not to have been opened, please contact us prior to purchase so we can check the status of the item in question. We will no longer accept any claims in this regard.
If you received an item marked new but damaged or defective, please do not vote to indicate that the item is not new. Damage or defects may be due to factory defects. If you received an item under these conditions, please contact us and we will try to resolve it.
Please note that there may be slight differences between the color shown on the screen and the actual color of the items.
There may be differences in the packaging and / or labeling of the items received, which are different from those in the photo. Manufacturers frequently change these details and do not update or notify us of such changes in the photos they provide.
It is also possible that your item does not have a label. It may have been dumped in stock, but it doesn't cease to be new. All of our items are new unless specifically stated otherwise in the ad.
If you would like an item with a label and / or packaging exactly like the one in the photo, please contact us prior to purchase so we can review it.
Buying from us is a guarantee of unbeatable service. It's not for nothing that we are power sellers and have more than 10 years of experience in the industry.
We NEVER mislead the customer: We have both original and non-original products in order to offer the broadest and most diverse catalog possible. However, we are always available to answer any questions about the product and we will NEVER tell you that a product is official if it is not, nor will we pretend we don't know how suggest other sellers in their advertisements.
We try to use recycled material and reused packaging as much as possible.
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Remember that, as a buyer, you have an obligation to read the description of the entire item that includes these terms and conditions.
When you make the purchase it is assumed that you have read and accepted ALL of them.
We offer combined shipments. Contact us before buying.
Shipment is carried out by different shipping companies depending on the characteristics of the individual shipments.
Please understand that once the order has been marked as sent, the product will be forwarded to the shipping agency and from that point on the speed and / or efficiency with which the package is delivered will only depend on the courier.
SHIPPING CHARGES ARE ALWAYS STIMATED AND CAN BE INCREASED BY WEIGHT, SIZE OF THE ITEM OR FATE.
Please understand that we only know the exact shipping costs for each item to each destination once we have packaged them. We will always try to offer you the cheapest price. If the shipping is higher than the amount paid, we will contact you with two options: paying the difference or canceling the order.
If a package has been marked as shipped but is delayed more than 48 hours after the estimated delivery date, please contact the courier company through your tracking to arrange delivery and let us know as soon as possible so we can You can also contact the appropriate Messenger to find out what is happening and try to resolve it as soon as possible.
Since we provide tracking numbers on all of our shipments, if you have any problems getting your package delivered, please contact the shipping agency to use the tracking number to guess what the problem is.
If the package is returned to us and it is not our fault (such as an error in the address shown on the package) or a failure by the shipping agency, we cannot refund the original shipping cost and if you choose to send it back again. You have to pay the shipping cost again.
Some shipments may require the buyer's ID. In this case we will ask the buyer as soon as possible.
In these cases it is advisable to increase the sum insured.
In this case we will contact you and offer you 3 options:
1. Pay the difference so that the shipment is 100% insured.
2. Send without increasing the amount insured UNDER YOUR ENTIRE LIABILITY.
We will package the items with the utmost care, but we are not responsible for the treatment that the packages may receive from the courier companies. It is not common for breaks or losses to occur. In all cases, however, we recommend that you always insure the shipment for 100% of its value.
3. Cancel the order.
We have 2 days to make the shipments. If we contact the buyer because the cost of shipping or insuring your order is higher or because we need some additional information to send the shipment (Dni or incomplete or unclear address) and we do not receive a response within this period the order can be canceled due to lack of communication from the buyer. If your order is canceled for this reason, don't worry, you can easily do it again as long as the item is still in stock.
The insurance guarantees that the buyer receives the products in perfect condition or with a full refund. Therefore we can only ship without this insurance if the buyer himself confirms that he does not want to pay the insurance and therefore refuses to make a claim if the product arrives damaged or is lost.
We accept returns within 15 days of receiving the item provided the following requirements are met:
The item will be returned to us in perfect condition, as it was sent. With its packaging and its labels. The buyer is responsible for any depreciation the item may suffer due to improper packaging or handling.
Once we have received the product and verify that it is in the same condition as it was sent, we will only refund the cost of the product (unless the return was due to receipt of a faulty, damaged, or defective product. In this case the refund will always be made when we receive the product back under the same conditions in which you received it.
The shipping costs are always borne by the buyer, both the original and the return, unless you have received a faulty, defective or damaged item.
What do you do if you received an item other than the one you purchased?
If you have received an item completely different from your description, please contact us and send us photos of the item you received.Certainly it was due to a package error and we will try to fix it as soon as possible.
What to do if you received a damaged or defective item?
If you have received a damaged or defective item, please let us know as soon as possible. If necessary, we will ask for photos of the item or video (e.g. an item that doesn't work). Remember that the packages are insured (unless you specifically refused the insurance). Therefore we need the photos in order to be able to claim damages. If you fail to provide us with the evidence we requested, we will not be able to resolve the issue.
VERY IMPORTANT: Insurance has 48 hours from receipt of the package to make a claim. So if you receive a damaged item we recommend that you send us photos of it as soon as possible to speed up the process.
If the buyer gives us the photos outside of this time, the insurance will not be charged and the buyer will lose any right to claim.
The insurance only covers the damage caused to the item and / or its EXTERNAL packaging.
Remember that no matter how well we package the items, it is never the same as buying the item directly from a physical store and the box itself could suffer minor damage that is not covered by insurance.
NO claims will be accepted if the product's inner bladder is damaged, but not the item's packaging or the product itself.
This is because if there was a defect in the internal blister pack, the product came to us from the supplier and it is almost impossible for us to detect it before we send it to the customer as we usually do not open the products.
Due to their temporal nature and the likelihood that they will be used and then returned, no returns of disguise products will be accepted. You can change them for a different size or model, but you CANNOT return them.
The shipping costs for any change are borne by the buyer, unless you received a different size or model than the one you ordered. In order not to have to make as many changes as possible, we are always available to inform you about the properties and dimensions of an article.
Capes, scarves, ties, wands and glasses from the Harry Potter saga.
Sweatshirts or hoodies Deadpool, Link, Pokémon, Dva and all others that are used to characterize a character.
Pendants or necklaces worn by a character in a series / movie / video game.
Luffy hats, Ace, Trafalgar, Chopper and any other that is used to characterize a character.
Any other item or costume accessory.
Product returns are not permitted for purchases made as part of orders.
These products are specifically requested by the buyer who purchases them and therefore cannot be canceled. By purchasing a product UNDER ORDER, you accept these terms.
You can cancel your order as long as we have not sent it.
UNDER ORDER items cannot be canceled.
Why? These are products that are not in our warehouse and are specifically requested by the supplier for the customer who buys them. As soon as we have asked for it, we can no longer cancel it from the provider. It will only be canceled if the supplier informs us that the item is no longer available. If so, we would notify the buyer as soon as the supplier notifies us and we would proceed with a full refund.
Even if the ad says that a particular product is in stock, sometimes it is actually sold out. This can happen because Ebay is not our only point of sale. We usually try to keep the inventory as current as possible.
If the product you purchased is out of stock, we will notify you as soon as possible and offer you 3 options:
1. You can replace the product with another of your choice (if the value is lower you will be refunded the difference, if it is higher you will be asked to pay the difference).
2- You can cancel your purchase and we will issue a full refund.
3- You can ask the supplier and wait for them to arrive (as long as the supplier still has this item). In this case we will do the following:
- 1. Cancellation of the current order.
- 2. We will send you a link to the changed advertisement with a longer delivery time, as we have to wait until we receive it from the provider.
- 3. Once you have updated your purchase, we will ask the supplier for the item.
- 4. We will send you the item as soon as we have received it.
It can happen that the supplier no longer has this item. In this case, we will contact the buyer as soon as the supplier informs us and a full refund is made.
As stated above, the inventory listed on Ebay may not match the actual inventory as we have several different points of sale. Therefore, even though the item states multiple units, there is only one unit left when you purchase it.
ITEMS DO NOT BELONG TO THE BUYER UNTIL THE BUYER PAYS THE PRODUCT AND ALL SHIPPING CHARGES.
It is important to keep this in mind because if you delay payment, another buyer may make the purchase and pay for the item in full in front of you. In this case, the remaining storage units will ALWAYS be shipped to buyers who have completed payment as soon as possible.
All of our items are new unless otherwise stated in the ad itself.
The items are new but have been opened occasionally to check their status.
If you are a collector and would like your item not to have been opened, please contact us prior to purchase so we can check the status of the item in question. We do not accept any a posteriori claims in this regard.
If you have received an item marked new but it is damaged or defective, please do not vote to indicate that the item is not new. Damage or defects may be due to factory defects. If you have received an item under these conditions, please contact us and we will try to resolve it.
Note that there could be slight differences between the color shown on your screen and the actual color of the items.
There may be differences in the packaging and / or labeling of the items received, which are different from those in the photo. Manufacturers frequently change these details and do not update the photos they provide or notify us of these changes.
It is also possible that your item does not have a label. It may have failed in the warehouse, but it doesn't stop being new. All of our items are new unless specifically stated otherwise in the ad.
If you would like an item with a label and / or packaging exactly like the one in the photo, please contact us prior to purchase so we can review it.
Buying from us is a guarantee of unbeatable service. It's not for nothing that we are power sellers and have more than 10 years of experience in the industry.
We NEVER deceive the customer: we have both original and non-original products in order to offer the broadest and most diverse catalog possible. However, we are always available to clarify any doubts about the product and we will NEVER tell you that it is a product is official if it is not and we will not pretend we are do not know how other advertisers suggest in their ads.
We try to use recycled material and reused packaging as much as possible.
Disclaimer: These terms have been translated by Google Translate and we are not responsible for any errors made on them.
C & O Freak Shop One size. GENERAL TERMS AND CONDITIONS OF CUSTOMER SERVICE: TELEPHONE: 654859860; Calls and WhatsApp. LV FROM 10:00 am to 2:00 pm INSURANCE 1. 3. Cancel order. CAUTION: RETURN CAUTION: This includes: masks Akatsuki layers. Naruto bandanas. Earrings Any other costume or accessory. NO PRODUCT RETURNS PERMITTED ON REQUEST. CANCELLATIONS ITEM STATUS: ABOUT US: Why choose us? Professionalism: Transparency: Ecology: INTERNATIONAL BUYERS: GENERAL CONDITIONS SHIPPING INSURANCE 3. Cancel order. CAUTION RETURN CAUTION: This includes: Masks. Akatsuki capes. Naruto headbands. Earrings. Any other item or costume accessory. CANCELLATIONS CONDITION OF ITEMS: ABOUT US: Why choose us? Professionalism: T